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 If you are in immediate danger or require emergency medical assistance, please call 999 immediately and come back to this page at a later stage. This system is not linked to the emergency services.

Students who report an incident of sexual violence or sexual harassment against them will not be subject to disciplinary action if they breached Covid-19 restrictions at the time of the incident. It is important that students feel able to access support and reporting options without fear of disciplinary action
What is Report + Support?

Report + Support is an online tool developed by Culture Shift where  students can report issues of sexual misconduct and assault, hate incidents, assault, harassment (non sexual), bullying and discrimination anonymously or via contacting an advisor to discuss. Report + Support is also home to information about internal and external support, policies and procedures and campaigns. 

Who can make a report?

University of Kent students can make a report through Report + Support. Visitors are encouraged to report complaints through the public complaints process.

What happens when someone makes an anonymous report?

The report will be viewed by one of the administrators of Report and Support who work within Student Services. 

The administrators will first review the report to identify any risks that relate to duty of care. If no immediate risk is identified, no further, direct action will be taken. 

The information kept will be for trend analysis and inform proactive prevention. 

What is the difference between anonymous and advisor reports? 
The University of Kent does not know who has made an anonymous report, and therefore cannot reach out and provide support. Whereas if someone wants to receive support or consider informal or formal options to address a concern, they would make a named report and speak to an advisor. 

What happens when someone wants to contact an advisor?

An advisor may be either a Specialist Wellbeing Adviser (Sexual Assault/ Harassment) or a Mental Health Adviser depending on the incident you reported. The administrators, assign a case to the most appropriate advisor. Each of the advisors are provided with a login and can only access cases that are assigned to them.

The advisor receives an email notification that a case has been assigned to them – no identifiable information is provided within this email alert. The advisor then logs into Report + Support to access information provided using their personal login details. The advisor then makes contact with the person who has made the report and they arrange a meeting to discuss the report. 

What action can you take from anonymous reports?
Information provided within anonymous reports will be used as statistical data to understand what is happening and to inform proactive prevention work. Student Services will work with areas identified to address any concerning trends. 

How will the University of Kent manage malicious complaints?
If a report is found to be malicious or vexatious, such reports will be addressed under existing student procedures.

What do you do with the information gathered from anonymous reports?
 Information provided within anonymous reports will be used as statistical data to understand what is happening and to inform proactive prevention work. Student Services will work with areas identified to address any concerning trends. 

What do you do with the data gathered from advisor reports?
The data collected from Report + Support is used to produce anonymised annual reports. These reports would include the number of cases, most reported types of harassment and location. 

How secure is the data and information sent through the system?
Data held on Report + Support is GDPR compliant and further information about how data is collected and stored is outlined in the Privacy Notice. The system has been security tested by both the developer, Culture Shift, and by University of Kent.  

How long is data sorted on the system?
Personal data is kept, deleted or archived in accordance with the University Records Retention Schedule. Student requests to speak with an advisor and Student data relating to conduct and disciplinary proceedings are retained for 20 years after the date the incident / behaviour reported.

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