- During working hours (Monday to Friday, 9am to 5pm): If you feel you need urgent support from our team, please phone on 01227 826573 for the Canterbury campus or 01634 888474 for Medway or email KentSSW@kent.ac.uk or MedwaySSW@kent.ac.uk and ask for urgent mental health support.
- Out-of-hours (Monday to Friday, 5pm to 9am, Weekends and Bank Holidays): If you are in danger or in need of urgent medical care or attention, please call the emergency services on 999 immediately and ask for an ambulance/police. If it is an on campus emergency, Campus Security staff are on duty 24 hours per day, 365 days per year and can always be contacted on their emergency number: (01227 82) 3333
If you’re worried about your mental health and wellbeing there are a number of things you can do:
- To someone you know: If there’s a friend, family member or colleague that you can trust, talking things through with them can sometimes help.
- To a Mental Health Adviser: You can reach out to a mental wellbeing advisor via phone on 01227 826573 for the Canterbury campus or 01634 888474 for Medway or email KentSSW@kent.ac.uk or MedwaySSW@kent.ac.uk. We have designed a visual guide explaining what happens in a Mental Health Meeting (with alternative text available) which you can find here.
- Spectrum Life. If you are experiencing a mental health crisis or need emergency wellbeing or counselling support outside of office hours, our external partners Spectrum Life can offer you online, text, and telephone support from qualified counsellors and therapists. They will work with you in getting initial support and help during your crisis and the University Student Support and Wellbeing teams will contact you on the next working day. Spectrum Life is available on Monday to Friday evenings from 8pm till 8am, and on weekends and Bank Holidays. They can be contacted by telephone at 0800 0318227 and press option 1, or by texting ‘Hi’ to: 00353 87 369 0010. You can also search for the Spectrum Life app from your app store and follow the log in instructions
- TogetherAll. University of Kent students, wherever they are located, can access free, 24/7 online support for issues around mental health and wellbeing. TogetherAll is a Care Quality Commission registered service recognised nationally through awards by the NHS and is a safe environment overseen by qualified therapists. They provide a wide range of resources and a variety of self-help courses to on a variety of topics to help you feel more in control of your emotional health.
- Please visit our Mental Health and Student Support and Wellbeing to learn more about the support available to you.