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If you are in immediate danger or require emergency medical assistance, please call 999 immediately and come back to this page at a later stage. This system is not linked to emergency services. 

External Support, Advice and Guidance


Support
  • Samaritans - You can call for free on 116 123 for non-judgemental emotional support 24/7, regardless of what you’re going through. You can also email them at jo@samaritans.org
  • Stop Hate UK - Stop Hate UK works to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. They provide independent, confidential and accessible reporting and support for victims, witnesses and third parties. 
  • SARI - A charity focused on supporting victims of hate crimes and racist incident. They have trained caseworks who can offer you support. You can call them at 0117 942 0060 or fill out an online form.
  • SupportLine - A charity providing information and emotional support by phone and email for high risk and more vulnerable or isolated groups in society. 
  • TogetherAll - An anonymous 24/7 online global community with support from trained professionals which you can log onto using your university email address.

Advice and Guidance


Beyond the contacts above, you might wish to read some external advice and guidance or get specialist support from one of the below external stakeholders, depending on the type of incident and/or the protected characteristic on the basis of which you were targeted:  

Race and Religious Hate Crime

Racist and religious crime is particularly hurtful to victims as they are being targeted solely because of their personal identity: their actual or perceived racial or ethnic origin, belief or faith. These crimes can happen randomly or be part of a campaign of continued harassment and victimisation. 
 
Support
  • Tell MAMA: a portal where you may address your concerns and record any incident that you experience as a result of your Muslim faith or someone perceiving you to be Muslim. By using their ‘Submit a Report‘ section, you can describe the details of any abuse suffered, whether verbal or physical, and then add in the location of the attack so that they can effectively map incidents across England. They can also refer you for support through partner agencies if you have been a victim of an Anti-Muslim incident.  Tell MAMA on 0800 456 1226, or via WhatsApp 0734 184 6086
  • Community Security Trust (CST) is a charity that offers support and advice to British Jews who have faced antisemitism. You can report an antisemitic incident via their online reporting form. Their national emergency helpline is available 24 hours - 0800 032 3263.
  • The Chinese Information and Advice Centre in Chinatown, London has a service to support people to report hate crime.  You can drop-in to the service, Monday - Friday 10am - 6pm.  Or call  0300 201 1868 or email  info@ciac.co.uk

Advice and Guidance
 
 

Homophobic and Transphobic Hate Crime

In the past, incidents against lesbian, gay, bisexual people or transgender people have been rarely reported and even more rarely prosecuted. Research studies suggest that victims of, or witnesses to, such incidents have very little confidence in the criminal justice system. 
 
Support
  • Switchboard - A charity providing an LGBT+ helpline via phone, online chat, or email to get emotional support. 
  • Galop: advice and support to people who have experienced hate crimes, biphobia, homophobia, transphobia, sexual violence or domestic abuse – 020 7704 2040.
  • Mermaids support children and young people up to 20 years old who are transgender and/or gender diverse, their families, and professionals involved in their care. Their helpline is open Monday to Friday, 9am - 9pm. Times may vary on bank holidays - 0808 801 0400.
  • Gendered Intelligence’s Support Line offers independent and confidential support to trans and non-binary patients (and their families) undergoing the NHS gender care waiting list and assessment process. They are open Monday, Tuesday and Thursday 2-7pm; and Wednesday and Friday 10-3pm. Call them on 0330 3559 678 or email SupportLine@GenderedIntelligence.co.uk

Advice and Guidance
 

Disability Hate Crime

Feeling and being unsafe through violence, harassment or negative stereotyping has a significant impact on disabled people's sense of security and wellbeing. It also impacts significantly on their ability to participate both socially and economically in their communities.
 
Support

Advice and Guidance

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